Also, our site shows all the terms when you choose the Pause option instead of cancelling. Our site offered both options, pause and cancel, and you selected the pause option. You mention you believed you were cancelling your subscription back at the time. Therefore, your subscription entered in pause on January 16th, and reactivated automatically on April 16th, when you were charged for a new quarterly subscription with us with $254.37. We have reviewed your account with the email address provided and it shows that you logged in on January 14th, and set your subscription to enter in pause temporarily, and that you selected this option for three months. We apologize for any inconvenience this situation may have caused you.
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